Case Study: Claim Remediation
CRG Solutions Insurance Support Services
Claim: >$500,000 loss due to water damage to an electron microscope
On-site evaluation by a CRG Solutions Insurance Support Services senior engineer determined the claim to be valid and that the only option from the equipment manufacturer was complete replacement with 120 day delivery and no rentals available. Business interruption for 120 days was an issue to both the insured and the insurer.
Result: Sourcing by CRG Solutions Insurance Support Services identified an alternate new replacement acceptable to the insured that included a 60 day delivery and an interim rental, at a 24% reduction in cost and virtually eliminating business interruption.
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